• Training Analyst (Quality Training R&D)

    Job Locations US-New Haven, CT
  • Overview

    The Chaucer Group has been supporting global clients across the energy, life science and financial service sectors for almost 30 years. Our clients are continuously changing and we understand the challenges that change brings to technology, processes, people, culture and behaviors. We employ experienced consultants who work side-by-side with our clients to deliver results-driven programs across every function and discipline. We serve as our clients’ trusted partner to ensure that even the most complex initiatives are delivered successfully. We excel in advisory and delivery services for complex technology and data-driven change. Our Program Delivery Excellence framework and business improvement mind-set combine to deliver outstanding results over the long term. Our program management and change management consultants focus on delivering value that will generate sustainable and tangible benefits.


    We are looking for outstanding talent to help support the growth of our Life Sciences Practice in the Northeast (NY/NJ/CT).  We seek professionals who have demonstrated high academic/professional achievement, leadership, communication skills, and have a strong interest in consulting, with specific expertise or knowledge in the following:

    • Clinical Operations
    • Systems Implementations & Integrations
    • Planisware
    • Medical Affairs
    • Product Launches
    • Procurement & Software Licensing
    • Regulatory Affairs
    • Sample Management
    • Records Information Management (eRIM; LIMS)


    Training Analyst (Quality Training R&D)


    • Maintenance and advancement of the Learning Management System (SumTotal)
      • Management of LMS workflow from point of controlled document creation to training
      • Curriculum management (creation of appropriate job roles, assignment of courses to job roles, assignment of right staff to various job roles) for both FTE and contractor roles and onboarding and offboarding requirements
      • Training management including creation, updates and communications of training reports (usage, compliance, etc.)
      • Generate Org Chart reports (from HR Org Plus system) as needed
    • Oversees effective utilization of LMS, including certain administrative tasks (e.g. course creation), and provides support to the R&D business lines on LMS related questions and issues Training development process
      • Provides oversight and support for production of training modules from requirements to deployment in LMS
      • Acts as point of contact to functional lines regarding training needs
      • Manages process to develop training modules, content, tests and questions
      • May engage with external training developers to build appropriate training content
    • Manages Corrective and Preventative Action (CAPA) and Quality Event (QE) job assignment



    Background should include:

    • 1+ years of prior business experience, prior consulting experience at a professional services firm a plus
    • 1+ years experience in Life Sciences/pharmaceutical industry
    • 3+ years experience with LMS, specifically SumTotal
    • Training compliance
    • Curriculum management & development
    • Quality training
    • Experience supporting project management plans and prior Lean and/or Agile experience a plus
    • Proven success in contributing to a team-oriented environment
    • Proven ability to work creatively and analytically in a problem-solving environment
    • Excellent communication (written and oral) and interpersonal skills required
    • Strong Excel and PowerPoint skills; Visio and other visualization and analytical tools a plus
    • Solid project management skills
    • MS Project
    • Excel, Powerpoint & Word
    • Stellar interpersonal and communication skills
    • Ability to integrate into client environments seamlessly
    • Ability and willingness to travel (locally) and be on client site as necessary (CT/Boston)


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