• Principal Consultant & Account Manager

    Job Locations US-Houston
  • Overview

    Chaucer is recognized by the highly respected Financial Times as a leading digital consulting company. For more than 30 years, Chaucer has been helping the World’s largest companies transform. Our clients are global leaders, working in highly regulated environments, and are the new digital challengers. 


    We combine our digital transformation expertise with deep industry knowledge in the Energy, Life Sciences, Financial Services, TMT and Government sectors. Our approach to digital transformation ensures lasting change and competitive advantage. 


    We merge innovation and new operating models enabled by digital technologies. We deliver through 300 consultants who excel at digital transformation. We accelerate our impact with leading edge solutions developed in partnership with our clients to meet industry challenges. 

    We make it happen through four consulting pillars: 

    ·       Transformation Delivery: we assure digital transformation success through program delivery, people and culture change, 

    ·       Technology and data: we help you exploit data and the right digital technologies to deliver your strategy, 

    ·       Digital Strategy: we help you transform your operating model to work in new ways, 

    ·       Innovation Management: we help you innovate effectively to catch up, keep up and overtake 

    Our rapidly growing Energy practice is looking for a Principal Consultant and Account Manager in Houston who can wear multiple hats.  The successful candidate will be a strong project manager with a keen commercial mindset; someone who can deliver but who can also spot additional opportunities for growing the Chaucer brand with current and potential clients. You will start with an established client and be delivering about 60-70% of your time.  You will also be expected to manage the administrative elements (SOW, RFP, timesheets, team) of multiple engagements.  We need a self-motivated individual, with a background of proven success in project management and consultative sales. You will have experience of managing both the team and commercial aspects of an engagement. You will help with proposals and Scope of Work drafting, managing and expanding accounts, and identifying additional growth opportunities for Chaucer and your team. This position is suited to those at a stage where they are looking to be involved in developing others through coaching and helping us build or business

    • Manages the delivery of all technical and service aspects of projects for clients.
    • Manages and leads operational aspects of large scale projects with the client and project management teams to ensure timely, coordinated risk mitigated delivery of projects and services.
    • Serves as the internal link within the company and will have direct contact with all internal departments and direct one on one contact with external customers.
    • Initiates the involvement of appropriate departments, maintaining continuous communication with those departments, and ensures the work delivered to customers is of a consistently high standard.
    • Attends Project Meetings at the business or customer site. Leads and represents the business at kick off meetings as required by the customer.
    • Participates in cross-functional business process improvement activities as required.
    • Defines joint project goals and objectives with the client.
    • Provides end to end project management globally and cross-functionally across all services and is accountable for project delivery.
    • Acts as the point of escalation and coordination for the customer and the project team members ensuring appropriate issue identification, resolution and risk management.


    • Candidate must have experience working with C-Level, VPs and Directors.
    • Knows how to build and nurture relationship based sales
    • Entrepreneurial Profile, persuasive and fast-learner Self-motivated and comfortable working independently and in a team
    • Ability to promote complex ideas and business solutions to key decision makers 
    • 5+ years experience as a Project Manager with a professional services organization or within a large global organization
    • Minimum of BA/BS degree, Master's preferred.
    • Strong Word, Excel, PowerPoint and MS Project.  PowerBI or other analytics software strongly preferred


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